We our committed to providing a fair and transparent refund policy for our guests. Please review the following guidelines regarding cancellations and refunds.

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Full Refund Eligibility
No Charges for Timely Cancellations: When the cancellation notice is received before the specified 24-hour window, we will process a full refund of your booking amount. No cancellation fees or charges will be levied in this case.

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Refund Processing

Refund Timeline: Once a refund is approved, the amount will be returned to the original payment method used for the booking. Please note that the refund process typically takes 10-14 working days for the funds to appear in your account.

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Important Notes:

• Cancellations made less than 24 hours before the check-in date may be subject to charges.

• Refund processing times may vary depending on your bank or financial institution.

• ⁠For any questions or concerns regarding our refund policy, please contact our customer service team.

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We appreciate your understanding and cooperation with our refund policy, which helps us maintain a high standard of service for all our guests.